Register with email and password on the account page. A 6-digit OTP verifies you before checkout.
Kraybazaar · help center
Answers for your order
Search below or pick a topic, then open a question for the full answer. Desk hours: Monday to Saturday, 10:00 AM - 7:00 PM.
- 10
- answers
- 4
- topics
- 256
- varieties
Order mail, tracking notes, and support replies need a verified inbox. Resend the OTP from Account if it expired.
Sign in and open My orders for packet purchases and dispatch status.
Use your order number and email on Track order.
Open the order status page and submit a support request before packing. See the refund policy.
Yes, subject to courier serviceability. Read the shipping policy.
Moisture-barrier pouches inside cartons. Delicate lots get extra inner wrap.
Contact us within 24 hours with photographs. Refund rules are listed on the policy pages.
UPI / online prepaid and COD where serviceable. Prepaid shipping is free.
COD shipping is ₹49 on eligible orders.
No answers match that search. Try “OTP”, “COD”, or “damage”.